top of page

Support / Bio / Hard Reset

Hard Reset

Bob-Pro-Side-Brush.jpg

bObsweep app

Bob-Pro-Side-Brush.jpg

Bob-Pro-Side-Brush.jpg

Bob-Pro-Side-Brush.jpg

Bob-Pro-Side-Brush.jpg

Bob-Pro-Side-Brush.jpg

To erase all of the information stored on Bio, you can perform a Hard Reset. This will erase all user data, including maps, cleaning schedules, cleaning history, and any other customized cleaning data.

1. Remove Bio from his charging station and ensure he’s powered ON.

2. The hard reset is embedded in Bio as a Step in his Home Checkup system. To put Bio in Checkup mode press and hold the “GO” “CHARGE” and “WI-FI” for a few seconds until the bot says: “Home Checkup Mode Activated”. Bio is now in Checkup mode. In this mode, Bio's LiDAR sensor rotates.

3. Do not perform a complete home checkup test. Instead, press the Wi-Fi button 6 times until you hear "Reset Device" and then press GO.

4. Bio's data is now erased. Wait a minute or so as Bio goes through erasing the data and rebooting himself. Once Bio's rebooted and the screen lights up again, the hard reset is complete.

05-01-dustbin-slidingout.png
05-01-dustbin-slidingout.png
05-01-dustbin-slidingout.png
05-01-dustbin-slidingout_edited_edited_e
05-01-dustbin-slidingout_edited.jpg
05-01-dustbin-slidingout.png

05-01-dustbin-slidingout.png
05-01-dustbin-slidingout.png
05-01-dustbin-slidingout.png
05-01-dustbin-slidingout.png
05-01-dustbin-slidingout_edited.jpg
05-01-dustbin-slidingout.png

05-01-dustbin-slidingout.png
05-01-dustbin-slidingout.png
05-01-dustbin-slidingout.png
05-01-dustbin-slidingout.png
05-01-dustbin-slidingout.png
05-01-dustbin-slidingout.png

05-01-dustbin-slidingout.png
05-01-dustbin-slidingout.png
05-01-dustbin-slidingout.png
05-01-dustbin-slidingout.png
05-01-dustbin-slidingout.png
05-01-dustbin-slidingout.png

05-01-dustbin-slidingout.png
05-01-dustbin-slidingout.png
05-01-dustbin-slidingout.png
05-01-dustbin-slidingout.png
05-01-dustbin-slidingout.png
05-01-dustbin-slidingout.png

05-01-dustbin-slidingout.png
05-01-dustbin-slidingout.png
05-01-dustbin-slidingout.png
05-01-dustbin-slidingout.png
05-01-dustbin-slidingout.png
05-01-dustbin-slidingout.png

05-01-dustbin-slidingout.png
05-01-dustbin-slidingout.png
05-01-dustbin-slidingout.png
05-01-dustbin-slidingout.png
05-01-dustbin-slidingout.png
05-01-dustbin-slidingout.png

05-01-dustbin-slidingout.png
05-01-dustbin-slidingout.png
05-01-dustbin-slidingout.png
05-01-dustbin-slidingout.png
05-01-dustbin-slidingout.png
05-01-dustbin-slidingout.png

05-01-dustbin-slidingout.png
05-01-dustbin-slidingout.png
05-01-dustbin-slidingout.png
05-01-dustbin-slidingout.png
05-01-dustbin-slidingout.png
05-01-dustbin-slidingout.png

05-01-dustbin-slidingout.png
05-01-dustbin-slidingout.png
05-01-dustbin-slidingout.png
05-01-dustbin-slidingout.png
05-01-dustbin-slidingout.png
05-01-dustbin-slidingout.png

Browse Support Guides

Shop Parts & Accessories

 

Need a part for your Bio? We've got you covered.

Visit the bObsweep Shop

Still need help? We’re always eager to chat!

 

For help from a human, contact us at support@bobsweep.com or 1-888-549-8847.

Our business hours are Monday – Friday, 9 a.m. – 5 p.m. PT.​

bottom of page