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Claim Your Coverage

Register your bot to claim your warranty coverage.

See Your Coverage

Select your model to learn more about your warranty coverage.

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Orb-i
Dustin
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PetHair Appetite
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Bob PetHair Vision
Bob PetHair Plus
PetHair Vision
PetHair Vision
PetHair Plus
Plus
Bob Standard
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bObi Classic
Bob Pro
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PetHair SLAM
Bob PetHair
bObi Pet

Orb-i Warranty Details

 

2-Year Limited Warranty

Covers: Cost of non-consumable parts and labor

Does not cover: Postal charges

Duration: 2 years from the date you received Orb-i

2-Year Battery Warranty

Covers: Cost of Orb-i's battery

Does not cover: Postal charges

Duration: 2 years from the date you received Orb-i

60-Day Money Back Guarantee*

If Bob isn’t the right fit for you, you can return him within 60 days for a full refund.

 

5-Year Subsidized Repair Plan

Covers: 25 – 50% of the cost of non-consumable parts

Does not cover: Labor and postal charges

Duration: 5 years from the date you received Orb-i

 

Lifetime of Customer Service

Our support team will always assist you regardless of your warranty status.

* When purchased directly from bObsweep
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Extend Your Warranty

Be prepared for anything. Extend your standard warranty with these additional coverage plans.

Rejuvenation Kit

Starting at

$24.99

A pack of consumable parts (e.g. filters and brushes) not covered by our warranty.
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Checkup Plan

Starting at

$69.99

Extra coverage on consumable parts, labor, and shipping costs.
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Replacement Plan

Starting at

$129.99

Covers up to 2 replacements for 2 years* from the date you purchased your bot.

*3 years for bObi Pet, PetHair Plus, Bob PetHair Vision, Bob PetHair Vision Plus, Bob PetHair SLAM, Bob PetHair Appetite, Dustin
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Master Plan

Starting at

$249.99

The Platinum Tier Rejuvenation Kit, Checkup Plan, and Replacement Plan, all in one.
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Best Value

Every bObsweep purchased from an authorized seller comes with:

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30-Day Money Back Guarantee* **

Return your bot within 30 days for a full refund.

* When purchased directly from bObsweep

**60-day guarantee for bObi Pet, Bob PetHair Plus, Bob PetHair Vision, Bob PetHair Vision Plus, Bob PetHair SLAM, Bob PetHair Appetite, Dustin.

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1-Year Limited Warranty**

Covers non-consumable parts and labor.

**2-year warranty for bObi Pet, Bob PetHair Plus, Bob PetHair Vision, Bob PetHair Vision Plus, Bob PetHair SLAM, Bob PetHair Appetite, Dustin.

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2-Year Battery Warranty

Covers battery replacements.

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5-Year Subsidized Repair Plan

Partially covers non-consumable parts.

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Lifetime of Customer Service

Provided regardless of warranty status.

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