Hard Reset

To erase all of the information stored on Bob, you can perform a Hard Reset. This will erase all user data, including maps, cleaning schedules, cleaning history, and any other customized cleaning data.

1. Remove Bob from his charging station and ensure he’s powered ON.

2. The hard reset is embedded in Bob as a Step in his Home Checkup system. To put Bob in Checkup mode press and hold the “CHARGE” button for a few seconds until the bot says: “Home Checkup Mode Activated”. Bob is now in Checkup mode. In this mode, Bob’s LiDAR sensor rotates.

3. Do not perform a complete home checkup test. Instead, press the CHARGE button 6 times until you hear "Reset Device" and then press Play.

4. Bob’s data is now erased. Wait a minute or so as Bob goes through erasing the data and rebooting himself. Once Bob’s rebooted and the light ring is Solid Green again, Bob’s reset is complete.