What You Need (click to shop):
Side Brush
Installing the side Brush
If UltraVision’s side brush falls off during cleaning, this means it has not been fully locked into place.
1. Place UltraVision on a soft surface and flip him over.
2. Place the side brush over the socket and press down firmly until it clicks into its locked position. If the side brush is secure, you should hear and feel two consecutive snaps as it locks into place.
3. Tug on the brush to ensure it is locked in place. If it is properly inserted, it should be difficult to remove.
Adjusting the side brush screw
If the side brush is still loose, you may need to adjust UltraVision’s side brush socket. This is an easy fix.
1. Flip UltraVision on his back.
2. Use a micro-sized Phillips head screwdriver to rotate the small screw in the center of the side brush socket a half turn or so counterclockwise.
3. Snap the side brush back on and press down firmly to lock in place. You can test this by tugging on the bristles and ensuring the side brush remains secure.
Replacing the Side Brush
If you find that the side brush is still loose, the issue may be that it is worn out. In this case, we recommend you use the spare side brush included in UltraVision’s box.
For further assistance, please contact our helpful support team.
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