Support / UltraVision Pet Combo / Home Checkup Test
Home Checkup Test
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Home Checkup Test
If your bot is not performing as well as he should, you can diagnose the problem with a simple home checkup test. If Maxim fails any part of the checkup test, he may need a replacement part to run effectively again.
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Remove the bot from his charging station. Make sure he is not near stairs, objects, delicate items, furniture, base-boards, or ledges, as his sensors are not working normally while in checkup mode and he can fall off edges and run into objects.
To put your bot in checkup mode, press and hold the GO!, CHARGE, and WIFI buttons simultaneously for a few seconds until the bot says: “Home Checkup Mode Activated”.
The bot's LiDAR sensor will rotate. The checkup test includes 7 Steps. Each Step of the home checkup test verifies the performance of a different bot function.
Switch between different Steps by pressing the WiFi button. You’ll hear the bot announce the name of the tests you can perform in that step. Once the desired Step is reached, initiate testing by pressing the GO! button and you’ll hear “Begin Test”. End each test by pressing the GO! button again, and you’ll hear “Stop Test”.
**Note that test steps do not automatically repeat. If you want to repeat a step, you must first press GO! to stop the test. Then you may press GO! again to repeat the test step.
To exit the Checkup mode at any time, press and hold the GO!, CHARGE, and WIFI buttons. You’ll hear “Exiting Home Checkup Mode” and the bot's LiDAR sensor will stop rotating. If your bot is left idle for more than a minute during the Checkup test, he will automatically exit the Home Checkup Test.
Step 1: Battery
1. As the bot enters Checkup mode, you will hear: “Home Checkup Mode Activated”; “Battery”. Alternatively, you can press the WIFI button a few times again until you hear “Battery”.
2. Press the GO! button.
If the battery is sufficiently charged all 5 indicators will blink slowly. The lower the battery charge, the fewer indicators blink on the screen. If only 1 indicator lights up, the battery’s charge is below 10%.
3. If his battery is low, allow your bot to fully charge overnight. When manually placing your bot on the charging station, make sure the charging plates on the back of the bot are in physical contact with the charging station’s plates. The battery indicator should be pulsing to confirm the bot is in fact charging.
4. Press GO! then WIFI to move to the next step.
Step 2: Edge Sensors
1. Press the Wi-Fi button until you hear “Edge Sensors”. Press the GO! button and to “Begin Test”.
2. To test the Edge Sensors, lift the bot off the floor about a foot. Make sure the edge sensors are not accidentally covered by your fingers. It’s also recommended to remove the bot's side brush to ensure the edge sensors are not obstructed.
3. The Right, Front, and Left edge sensors each correspond with “GO!”, “Mute”, and “Trouble” indicators on the screen. These indicators start flashing when your bot is lifted off the floor.
4. Press the GO! button and “Stop Test”, then move on to the next step.
Step 3: Charging Station
1. Press the WIFI button until you hear “Charging Station”.
2. Place your bot about a foot in front of the plugged in charging station with his bumper facing away from the station.
3. Press GO! to begin. The bot will start to rotate 360 degrees counterclockwise.
As he begins to rotate and the charging station and bot's sensors successfully communicate, the Battery and Wi-Fi indicators on the bot’s screen start flashing and the bot makes a series of beeps.
Once done, all indicators shine solid to confirm all sensors are in good working condition and the bot announces “Test Successful"
4. Press GO! then WIFI to move to the next step.
Step 4: Bumpers, Wi-Fi, and Camera
1. Press the WIFI button until you hear “Bumpers, Wi-Fi, and Camera”. Then press GO! to begin.
2. Your bot will automatically test his connection to Wi-Fi and the Wi-Fi indicator lights up on the screen.
3. To test the camera, place a white roll of paper towel in front of the bot's camera located in the middle of his bumper. He beeps to confirm the camera is in good working condition.
4. To test the bumper’s touch sensors, place the bot on a flat surface; then slowly press the left and right side of his bumper. The following indicators each correspond with one of the touch sensors and flash upon successful passing of each touch sensor test.
5. To test the LiDAR’s mini-bumper, lightly press on the LiDAR cover. The “Mute” indicator starts flashing on the screen confirming the LiDAR mini-bumper is in good condition.
Left Charging Sensor - Trouble indicator flashes
Front Left Charging Sensor - Wi-Fi indicator flashes
Front Right Charging Sensor - Battery indicator flashes
Right Charging Sensor - Go indicator flashes
Once done, the indicators shine solid to confirm all sensors are in good working condition.
6. Press GO! then WIFI to move to the next step.
Step 5: Motors (Wheels, Main and Side Brushes, and Vacuum)
1. Press the WIFI button until you hear “Motors”.
2. Lift the bot off the floor or hold him tight to secure his position as he will move with force in this step.
3. When ready, press GO! to begin the test.
The vacuum motor will pulse and blow air from the right rear vent for a few seconds, then it will stop. The “Mute” indicator will light up on the screen to confirm the vacuum motor is working fine.
At the same time, the left and right wheels, main and side brushes, and the left and right mops will begin rotating to confirm that their motors are functioning properly.
The spin mops repeatedly raise and lower as part of the test.
4. The motors stop after 30 seconds. Press the GO! button to stop the test. Then move on to the next step.
Step 6 - LiDAR, Charging & Self-Empty
1. Press the Wi-Fi button until you hear “LiDAR, Charging and Self-Empty”.
2. Place Dustin Combo back on a flat surface, and press GO to “Begin Test”.
3. Place the bot against a white wall and slowly rotate him with your hand. The “Mute” indicator flashes as each of LiDAR’s 3 directions detect the wall.
4. Place the bot on his plugged in charging station with charging contact points touching. After about 5 seconds the self-empty runs, and “GO” and “Trouble” indicators flash on the screen to confirm the battery charging is in working order. You will hear “Test successful”.
5. Press the GO! button to stop the test.
Step 7 - Reset Device
Press the WIFI button again and you will hear the bot say “Reset Device”.
**Note that this is a hard reset of all of your bot's data, and will erase any information stored on the device. This includes all existing Map data, scheduling data, and customized cleaning data.
To avoid accidental erasing of your bot's data, use this step in isolation only.
Watch UltraVision Pet Combos Hard Reset video for more information.
The Home Checkup Test is now complete! Press the “GO!”, “CHARGE”, and “WI-FI” buttons together again. You’ll hear “Exiting Home Checkup Mode” and your bot's LiDAR sensor will stop rotating.
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