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Support / Orb-i / Weekly Maintenance

Weekly Maintenance

What You Need: (click to shop)

Cleaning Tool

Cleaning Tool

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Dustbin & Filters Maintenance​

​Replace the filter every 6 months.

1. Open the dustbin by pulling and dump out any dust residue inside.

2. Remove any congestion inside

3. Open the filter cover on top of the dustbin. Remove any congestion inside; then remove and dust off the filters.

4. Wash or wipe the dustbin and air dry all parts completely before putting them back together.

Clean the dustbin and dust off the filters about once a month.

Filters should be replaced about once every six months.

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Brush Maintenance

Replace the brushes every 12 months.

1. Flip Orb-i around and remove the brushes completely and the parts that hold them in place. Use a soft surface to protect the SLAM LiDAR when flipping Orb-i

2. Remove debris from the brushes and brush sockets.

3. Pinch the tab on the main brush gate and lift.

4. Clean the main brush and all its components, including the brush gate and brush compartment.

Clean Dustin's brushes around once a week.

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Front Wheel Maintenance

1. Using a flat head screwdriver for leverage, grip the wheel firmly and pull.

2. Once the wheel is removed, use the screwdriver to pry out the wheel assembly.

3. Clean the wheel and all its components, including the assembly and wheel socket

4. Replace both parts when done. Push down to lock them into place.

Remove and clean the front wheel about once a week.

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Sensors & LiDAR Maintenance

Important Note: Use a cloth to wipe the sensors and the LIDAR.​

1. Wipe the edge sensors and bumper.

2. Wipe the charging plates on Orb-i

3. Wipe the cover of the SLAM LiDAR. Avoid touching the inner parts or inserting items into the LiDAR.

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Self-Empty Station Maintenance

1. Wipe the charging nodes and transmitter window on Orb-i's station. Inspect the disposal vent to ensure smooth flow of air and clean any dust residue.

2. Open the lid on top of the station and pull up on the cardboard card to remove the dust bag from its container.

3. Inspect and clean the dust bag container from any debris build up or any blockage for free flow of air.

4. Insert the new dust bag, sliding the card into the guard rails completely.

Replaced the dustbag once every two to four months.

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Battery Maintenance

Important Note: Power off Orb-i before replacing the battery. Press and hold the Go button.

1. Use a Phillips head screwdriver to open the battery compartment.

2. Unplug the old battery and plug in your new one.

3. Slide the new battery into Orb-i.

Do not dispose of old batteries. Recycle safely through your local recycler.

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Still need help? We’re always eager to chat!

 

For help from a human, contact us at support@bobsweep.com or 1-888-549-8847.

Our business hours are Monday – Friday, 9 a.m. – 5 p.m. PT.​

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