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Support / Orb-i / Hard Reset

Hard Reset

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To erase all of the information stored on Orb-i, you can perform a Hard Reset. This will erase all user data, including maps, cleaning schedules, cleaning history, and any other customized cleaning data.

1. Remove Orb-i from his charging station and ensure he’s powered ON.

2. The hard reset is embedded in Orb-i as a Step in his Home Checkup system. To put Orb-i in Checkup mode press and hold the “GO” “CHARGE” and “WI-FI” for a few seconds until the bot says: “Home Checkup Mode Activated”. Orb-i is now in Checkup mode. In this mode, Orb-i's LiDAR sensor rotates.

3. Do not perform a complete home checkup test. Instead, press the Wi-Fi button 6 times until you hear "Reset Device" and then press Play.

4. Orb-i's data is now erased. Wait a minute or so as Orb-i goes through erasing the data and rebooting himself. Once Orb-i's rebooted and the screen lights up again, the hard reset is complete.

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