Support / bObi Pet / Checkup Test

Checkup Test

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Bob-Pro-Side-Brush.jpg

Remote

Home Checkup Test

If bObi is not performing as well as she used to, you can diagnose the problem with a simple home checkup test.

If bObi fails any part of the checkup test, she may need a replacement part. In this case, please contact our support team at 1-888-549-8847 or support@bobsweep.com. Our business hours are Monday – Friday, 9 a.m. – 5 p.m. PT.


To put bObi in checkup mode:

1. Flip bObi’s power switch OFF.

2. Press and hold the OK button on the remote while switching bObi’s power switch ON. Continue holding the OK button.

3. bObi’s touchscreen buttons will start flashing. While still holding down the OK button on the remote, simultaneously press the WAFFLE and JUICE buttons on bObi’s cover.

4. bObi will beep twice to confirm that she is in checkup mode. You may now release the OK button on the remote. The current and scheduled times should clear from the remote, and GO!, JUICE, and WAFFLE should all remain lit on bObi’s cover. The 5 lights above the touchscreen buttons should cycle sequentially.


bObi is now in checkup mode.
- Press RGHT on bObi’s remote to cycle through each step of the checkup test.
- Press LEFT to alternate between subsections of each step. The checkup mode indicator shows which step of the test bObi is in.

Step 1: Edge & Wheel Sensors

The checkup mode indicator should read 0000. Numbers 1 – 4 at the top of the remote represent bObi’s 4 edge sensors, and the numbers 5 and 6 represent the 2 ground sensors inside bObi’s left and right wheels.

Remove bObi's side brush before testing her edge sensors.

What to do:
- With bObi on the floor, numbers 1 – 4 should be underlined to show that bObi’s edge sensors are working.
- Lift bObi about 6 inches (15 cm) off the ground. The 4 lines under numbers 1 –4 should disappear, and numbers 5 and 6 should be underlined.

Step 2: Firmware Version

What to do:
- While in mode 0000, press LEFT on the remote. The checkup mode indicator should read 0001.
- The main 4-digit number in the center of the screen indicates the firmware version of your bObi.

Step 3: Battery

What to do:
- While in mode 0001, press LEFT on the remote. The checkup mode indicator should read 0002. The main 4-digit number in the center of the screen indicates the voltage of bObi’s battery in millivolts (mv). A fully charged battery should have a voltage between 1300 and 1600 mv.
- If the voltage is below 1400 mv, charge bObi for at least 8 hours and repeat this step. bObi should not be tested while she is charging.
- If bObi is fully charged and the voltage is 0000 mv, bObi’s battery is disconnected. Open the battery compartment and check the battery connection.

Step 4: Wall Sensors

What to do:
- While in mode 0002, press RGHT on the remote. The checkup mode indicator should read 0100. Ignore the main 4-digit number in the center of the screen.
- Use a thick, flat, and white surface to imitate a wall in front of bObi. Drag the imitation wall from the left side of bObi’s front around to the right side. Numbers 1 – 5 at the top of the remote will become underlined one-by-one as you do this.

Step 4.1: Touch Sensors

What to do:
- Do not press any additional buttons. Ignore the numbers on the main 4-digit number in the center of the screen.
- 80 touch sensors surround bObi’s front. While in mode 0100, press on any of the touch sensors on the left side of the bumper and the number 6 should be underlined.
- Do the same to the right side and the number 7 should be underlined.

Step 5: Usage Counter and blOck™

What to do:
- Press RGHT on the remote while in checkup mode 0100. Mode will change to 0200. In this mode, the main 4-digit number in the center of the remote indicates the number of times bObi’s battery has been used.
- In this mode (0200), bring bObi near her blOck™. Make sure the front of the blOck™ is facing bObi. Turn the blOck™ ON. Number 5 on the top of the remote will be underlined to indicate that bObi and blOck™ can communicate with each other.
- If number 5 is not underlined, sync bObi and blOck™ and repeat this step.

Step 6: Left & Right Wheels, Brushes, and Vacuum Motor

What to do:
- Flip bObi over onto a flat surface.
- While in mode 0200, press RGHT on the remote. The checkup mode indicator should read 0300. As soon as bObi enters this mode, her wheels should drive forward, her brushes should rotate, and her vacuum motor should run. Numbers 1 and 3 at the top of the remote should be underlined, indicating that the left and right wheels’ speed sensors are working.

Left Wheel: While in mode 0300, the 4-digit number in the center of screen indicates the current of bObi’s left wheel. Normal current ranges between 0020 and 0110.

Right Wheel: Press LEFT on the remote to enter checkup mode 0301. The main 4-digit number in the center of screen indicates the current of bObi’s right wheel. Normal current ranges between 0020 and 0110.

Main Brush: Press LEFT on the remote again to enter checkup mode 0302. The main 4-digit number in the center of screen indicates the current of bObi’s main brush. Normal current for the brushes is below 0280.

Vacuum Motor: Press LEFT on the remote again to enter checkup mode 0303. The main 4-digit number in the middle of screen indicates the current of the vacuum motor. Standard current ranges between 0160 and 0220.

7. Let Bob Sweep!

What to do:
- While in mode 0303, press RGHT on the remote. The checkup mode indicator should read 0400.
- The main 4-digit number in center of the screen should read 0000.
- Place bObi on her charging station with the nodes on her front resting against the plates on her station. The main 4-digit number in the center of the screen will now indicate the current bObi is receiving from the station.
- If bObi is not fully charged, the test mode indicator should read between 0400 and 0800. A number between 0050 and 0100 means bObi is fully charged and receiving less energy from her station.
- If the remote displays 0000 while bObi is on her station, then she is not connecting with it properly.

7. Let Bob Sweep!

To exit checkup mode, flip bObi’s power switch OFF at any time. When you switch bObi back ON, bObi will return to her normal working mode, and the remote will show the current time and scheduled time.

7. Let Bob Sweep!

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For help from a human, contact us at support@bobsweep.com or 1-888-549-8847.

Our business hours are Monday – Friday, 9 a.m. – 5 p.m. PT.​

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