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Support / Bob PetHair Plus / Checkup Test

Checkup Test

Bob-Pro-Side-Brush.jpg

Bob-Pro-Side-Brush.jpg

Bob-Pro-Side-Brush.jpg

Bob-Pro-Side-Brush.jpg

Bob-Pro-Side-Brush.jpg

Bob-Pro-Side-Brush.jpg

Home Checkup System

If Bob is not performing as well as he should, you can diagnose the problem with a simple home checkup test. If Bob fails any part of the checkup test, he may need a replacement part. In this case, please call our customer care center at 1-888-549-8847 for toll-free support in the US and Canada, or email us at support@bobsweep.com. Our hours are Monday – Friday 9 am – 5 pm, PST.

To put Bob in checkup mode:

1. Flip Bob’s power switch OFF.

2. While holding down the CHECKUP button on Bob’s cover, turn Bob’s power switch ON.

3. Bob will chirp three times to let you know he is now in checkup mode. You may release the CHECKUP button. Do not press any additional buttons. While in checkup mode, the word “bObsweep” will flash on Bob’s screen.

05-01-dustbin-slidingout.png
05-01-dustbin-slidingout.png
05-01-dustbin-slidingout.png

Step 1: Edge Sensors

1. The 4 bars above the word “Check Up” should be lit on Bob’s display.

2. Lift Bob about 6 inches (15 cm) off the ground. You should see the 4 bars turn off.

3. Place Bob back on the floor and continue on to the next step. Do not press any additional buttons.

05-01-dustbin-slidingout.png
05-01-dustbin-slidingout.png
05-01-dustbin-slidingout.png

Step 2: Wall Sensors

1. Use a thick, flat, and white surface to imitate a wall and drag it around Bob’s bumper.

2. The 5 bars below the word “Check Up” should light up one at a time as you move your imitation wall from the left side of Bob’s bumper around to the right side. The far right sensor is less sensitive than the others.

3. You may move on to the next step of the checkup test. Do not press any additional buttons.

05-01-dustbin-slidingout.png
05-01-dustbin-slidingout.png
05-01-dustbin-slidingout.png

Step 3: Touch Sensors

1. Press the left side of Bob’s bumper and the bar to the left of the word “Check Up” should light up; press the right side of the bumper and the bar to the right of “Check Up” should light up. Release the bumper and the bars should turn off.

2. Press the center of the bumper and both bars on either side of the word “Check Up” should light up at the same time. Release and the bars should turn off.

05-01-dustbin-slidingout.png
05-01-dustbin-slidingout.png